Supervisor, Supply BO Mgmt

Job Purpose The Supervisor, BO Mgmt is responsible for overseeing daily strategic planning operations and supporting supply chain performance initiatives, process improvement projects, business analytics, reporting, systems governance, organizational capability development, and leading a team of analysts to achieve organizational KPI objectives. This position supervises a team of analysts and serves as the primary link between management and functional teams to ensure alignment with organizational objectives.

The Supervisor works closely with the Manager, Supply (Strategic Planning) to execute department strategies, monitor KPI performance, identify improvement opportunities, and ensure consistent execution of supply planning processes. This role provides technical leadership, coaching, and project management while serving as a subject matter expert for planning systems, inventory management, and supply chain analytics. The BO Mgmt Supervisor oversees KPI management, reporting, business intelligence, process documentation, project execution, training programs, and system enhancement initiatives.

The role provides leadership and guidance to analysts while supporting cross-functional collaboration with Operations, Supply, Systems, OE partners, and Affiliate Companies. The position is accountable for maintaining high standards of operational excellence that support inventory health, fill rate performance, backorder reduction, forecast accuracy, and process efficiency. It enhances data visibility, strengthens organizational intelligence, and supports executive decision-making through effective reporting and analysis.

The Supervisor drives standardization, governance, and continuous improvement initiatives that improve efficiency, data integrity, customer service, and overall business performance. This role focuses on leadership, business process management, analytics, and project execution rather than direct responsibility for inventory planning, ordering, procurement, or replenishment activities. Key Accountabilities Strategic Projects, Systems Continuous Improvement (40%) Lead cross-functional projects supporting department and corporate objectives.

Identify, prioritize, and implement process improvements and automation opportunities. Support business requirements, solution design, testing, and implementation of system enhancements. Serve as a department super user and subject matter expert for planning systems and reporting tools.

Coordinate with business stakeholders to improve operational effectiveness and data visibility. KPI Management, Analytics Reporting (25%) Oversee development and maintenance of KPI dashboards, scorecards, and reporting tools. Generate executive-level reports, presentations, and business reviews.

Analyze trends, risks, and performance gaps and provide recommendations to management. Ensure consistency and accuracy of business reporting across the organization. Support management with ad hoc analysis and strategic decision-making.

Team Leadership Organizational Development (20%) Directly supervise analysts and senior analysts. Establish priorities, monitor workload, and ensure timely completion of deliverables. Develop and administer departmental training and knowledge-sharing programs.

Provide coaching, mentoring, and career development support. Promote cross-training and organizational intelligence initiatives. Process Governance SOP Management (10%) Develop, review, document, and maintain Standard Operating Procedures (SOPs).

Establish governance processes to ensure consistency across teams. Conduct periodic reviews and audits of documented procedures. Drive standardization initiatives and implementation of best practices.

Ensure process documentation remains current and accessible. Stakeholder Management Business Support (5%) Collaborate with internal departments, OE partners, affiliate companies, and external stakeholders. Facilitate meetings and workshops focused on business improvement opportunities.

Communicate business risks, project updates, and recommendations to management. Support strategic planning initiatives and special assignments. Key Performance Indicators Support ad hoc requests for analysis, information, special projects, and additional tasks.

Create and run Data Warehouse (DW) queries based on management requirements. Monitor Data Warehouse integrity and coordinate with Systems to resolve data issues. Monitor orders and work closely with the Supply Department to avoid unnecessary orders and recommend order management improvements.

Identify and recommend Parts System modifications to improve inventory planning and customer service. Participate in the design, testing, and implementation of short- and long-term system enhancements. Review forecasting and inventory management processes and implement improvements to increase accuracy and efficiency.

Coordinate with OEs and Systems to resolve planning and expediting system issues. Monitor KPIs and provide direction to ensure objectives are met. Generate daily, weekly, monthly, quarterly, and annual KPI reports, OE updates, VIP presentations, and executive summaries.

Communicate issues and resolutions with MPA and OE management to improve customer service and processes. Provide guidance to Supply Analysts to achieve fill rate and inventory (MOS) targets. Review and manage assigned parts to meet departmental KPIs.

Recommend changes to the Part Master to ensure accurate supply levels, supersession codes, and part control codes. Manage the scrap process from start to finish, including analysis, recommendations, approvals, system administration, and reporting. Review HQ final buy lists and provide recommendations based on warranty retention requirements and forecasted demand.

Major Challenges and Key Decisions Experience with inventory planning required. Strong analytical, numerical, and problem-solving skills required. Advanced SQL and Microsoft Excel experience required.

Excellent verbal and written communication skills required. Excellent organizational skills, including reporting and timeline management. Thorough understanding of complex inventory management software.

Experience with Microsoft Word, PowerPoint, Access, and SQL required. Power BI and/or Python proficiency preferred but not required. Experience with statistical analysis, data manipulation, modeling, and interpretation preferred but not required.

Work Schedule and Travel Requirements Work Schedule Monday-Friday, 8:00 AM-5:00 PM Flexible schedule available with manager approval Travel Required Yes Travel Details Minimal overnight travel (up to 10%) by land and/or air