Senior Product Manager (Identity & Apply)

Join ZipRecruiter as a Senior Product Manager (Identity & Apply). In this role, you will own the job seeker profile and apply flow, making critical decisions about data collection, user experience, and application quality. You will collaborate with various teams, analyze metrics, and conduct user research to drive improvements. This is a high-stakes position with significant impact on the job seeker experience and application success.

• Act as an Owner: Take full accountability for the job seeker profile and apply flow, from setting KPIs across the funnel to the details of individual screens and questions.
• Lead through collaboration: Align employer Product, matching and qualification, trust and safety, platform engineering, mobile, messaging, and legal and compliance partners on a shared roadmap.
• Build the profile job seekers want to keep: Decide what we learn about job seekers, how we learn it, and how we use it to make every later step faster and more accurate.

• Self-Motivation: You are highly driven and thrive when given the autonomy to drive massive impact
• Customer Obsession: You have a passion for speaking directly with your users and personally conducting user research
• Proven Leadership: 5+ years of proven success in product management, with a record of delivering results
• Deeply Analytical: You are a data-obsessed problem solver who doesn't just look at dashboards but interrogates the "why" behind the numbers
• Broad Technical Range: You are equally at home in a design review, an architecture discussion, and a model evaluation. You have strong UI/UX instincts for high-traffic consumer flows, you understand how shared platforms, APIs, and MCPs are built and extended, and you can reason about model quality and failure modes
• Stakeholder Management: You have shipped products that depended on many teams with competing goals. You build alignment through clear writing, well-framed tradeoffs, and trust, and you are comfortable being the person who drives the decision
• Funnel and Conversion Experience: You have owned a high-volume consumer flow such as onboarding, checkout, sign-up, or application, and have improved its conversion through sustained experimentation
• AI/ML Fluency: You have shipped product features powered by machine learning, such as extraction, classification, ranking, or generative assistance, and you know how to evaluate them before and after launch
• Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare), where your work on one side had to account for outcomes on the other
• Profile or Identity Products: Experience building user profiles, account systems, or data collection at consumer scale, including the privacy and consent questions that come with them
• Employer Integrations: Familiarity with applicant tracking systems or other B2B integrations, where data you collect must arrive intact in someone else's system
• Cross-Platform Delivery: Experience shipping a single product experience across web, iOS, and Android