Senior Staff Program Lead (Cloud Engineering Operations)

Join Crusoe Energy, a leading company in the cloud engineering industry. As a Senior Staff Program Lead, you will be responsible for ensuring the success of our Engineering Operations. You will own key programs, track metrics, and partner with various teams to ensure smooth operations. This is a strategic role that requires a technical background and strong coordination skills.

• Lead Engineering Operations to ensure the Cloud Engineering organization meets its commitments to customers.
• Own and improve standing programs that enhance operations, including SLOs, incident follow-up, change safety, and capacity delivery tracking.
• Act as a strategic advisor to leadership, ensuring clear ownership, shared metrics, and a steady cadence across the organization.

• The ideal candidate has a technical background (software engineering, SRE, Technical Program Management, or product in an infrastructure context) and is close enough to production systems to hold senior engineering leaders to what they committed
• You're a natural coordinator who works across teams without formal authority. Engineering, SRE, and product leads trust you because you follow through
• You've designed operating rhythms (weekly reviews, business reviews, incident reviews) that leaders actually use, and you keep them light for the teams that feed them
• 10+ years in software engineering, SRE, technical program management, or a technical product role, close enough to production systems to know what an SLO breach actually means
• You've operated in high-growth infrastructure environments where processes are still being built; ambiguity doesn't paralyze you
• You can turn messy, multi-source data into a clear picture of organizational health, and you know how to pick the few metrics that drive decisions over the many that fill dashboards
• Scrappy, low-ego, high-drive. You build the program and tooling yourself when it doesn't exist yet, and you care more about the outcome than the credit
• A track record of leading org-wide programs at the staff level or above, and of driving accountability across senior engineering leaders without formal authority
• Comfortable starting as a team of one: you don't need a team in place to start driving impact, and you know when the case for headcount is real versus premature
• Time inside AWS, GCP, Azure, CoreWeave, Lambda Labs, or a similar cloud provider
• Experience running an SLO, incident review, or change management program at a cloud or infrastructure company
• Familiarity with , Opsgenie, PagerDuty, or similar incident management platforms at scale
• Background in AI/ML infrastructure