Community Placemaking & Marketing Manager

Join Industrious as a Community Placemaking & Marketing Manager, where you'll create a sense of belonging for tenants and foster a vibrant community. You'll design and execute a dynamic calendar of tenant events, manage all aspects of community events, oversee the tenant experience app, and build strong relationships with occupiers. This role requires creativity, operational discipline, and strong relationship skills. Benefits include healthcare, flexible vacation time, paid parental leave, a learning and development grant, and employee resource groups.

• Design and oversee the full tenant programming experience, including the annual event calendar, building communications, and tenant app.
• Lead the team responsible for executing community programming and building communications, ensuring engagement numbers reflect success.
• Build strong relationships with tenants, proactively engaging with them to understand their needs and enhance their experience.

• You're equally comfortable with strategy and execution. You can think through a quarterly programming calendar and then personally staff a Thursday afternoon activation. Both feel important to you
• You lead through relationships, not authority. Your direct reports work hard because they want to, not because you've told them to. You invest in people and it shows
• You're genuinely curious about your tenants. You know what companies are in your building, what they're working on, what they care about. That knowledge makes your programming better and your relationships stickier
• You get energy from making people feel seen and connected. It's not just about organizing events. It's about noticing who's new, who needs an introduction, who's been having a rough week — and doing something about it
• You understand that community doesn't happen by accident. You've built programs that worked and ones that didn't, and you learned from both. You have a framework for what drives engagement and why
• We hire for skills over pedigree, but the strongest candidates will have:
• Experience. 5–7 years in community programming, hospitality, or tenant engagement
• People leadership. You've managed at least one direct report: set goals, given feedback, and helped someone grow in their role
• Organizational discipline. You manage multiple programs simultaneously and don't let details fall through the cracks under pressure
• Tenant relationship skills. You build trust quickly, follow through consistently, and know how to make people feel genuinely cared for
• Communications fluency. You write clearly and on-brand. You've managed a content calendar, a newsletter, or a social/app presence in a professional context
• Community programming or hospitality experience. You've designed and delivered tenant or community programs at scale. You know what drives engagement and what doesn't