FP&A Implementation Manager

Join Cube, a fast-growing financial planning and analysis platform, as an FP&A Implementation Manager. In this role, you will lead the onboarding process for new customers, ensuring rapid time-to-value and sustainable success. You will act as a trusted partner to customers, advising them on the "Cube way" and aligning their requirements with Cube's solutions. This position requires strong expertise in FP&A, excellent organizational skills, and the ability to manage multiple projects simultaneously.

• Lead the end-to-end onboarding process for new customers, ensuring rapid time-to-value and sustainable success.
• Manage onboarding projects to ensure on-time completion within scope and to the customer's satisfaction, acting as a thought leader and advisor.
• Communicate project plans, statuses, risks, action items, and next steps to internal and external stakeholders, driving issue resolution and risk mitigation.

• Bachelor’s degree in Finance, Business Administration, Information Systems, or a related field. An MBA or relevant master's degree is a plus
• 5+ years of experience in Implementation or Onboarding Management, particularly with analytical solutions such as Business Intelligence, Data Analytics, or FP&A
• Experience in financial planning and analysis, with a strong understanding of creating advanced financial models, finance systems, finance transformation, or consulting
• Excellent organizational skills, with the ability to prioritize tasks and manage time effectively
• Proficient in financial/FP&A tools such as Anaplan, Adaptive, Hyperion/Essbase, Tableau, Power BI, or similar
• Familiarity with customer experience tools like GuideCX, Chorus, Confluence, and Slack
• Strong consultative skills, with the ability to educate customers and uncover their business needs
• Exceptional communication skills, capable of translating between technical and non-technical teams and effectively communicating customer needs internally
• Comfortable using ERP systems like NetSuite, QuickBooks Online, Xero, Sage Intacct, or others
• Strong project management skills, with the ability to manage multiple projects simultaneously
• Skilled in using modern SaaS tools, especially project management systems like Jira, and proficient in Excel for modeling, reporting, and data analysis. Basic understanding of SQL is a plus
• Resilience and the ability to recover quickly from setbacks
• Ability to manage the end-to-end onboarding process with minimal supervision
• Comfortable presenting in all-hands meetings and actively contributing to internal training and enablement programs
• Able to work independently and make decisions to ensure project success
• Ability to maintain composure in difficult situations, effectively managing multiple customers, projects, and requests
• Creative problem solver who enjoys tackling complex challenges
• Empathy for customers, with the ability to build strong relationships and act as a consultative partner
• Passion for helping customers achieve success and understand the importance of customer satisfaction
• Proactively analyzes customer product usage and offers advice on better engagement with Cube