Infrastructure Engineer (Customer Delivery)

Join Distyl as a hands-on Infrastructure Engineer, where you'll lead cloud architecture and delivery of our AI platform across various environments. You'll work closely with customers, platform engineering, and AI engineers, translating complex architectures into working infrastructure. Your responsibilities will include owning customer deployments, shaping delivery team practices, and ensuring production security and reliability. You'll also build and operate hosted infrastructure, partner with Runtime on AI runtime infrastructure, and provide technical leadership to the delivery team.

• Lead cloud architecture and delivery of Distyl's AI platform across various environments, ensuring successful deployments.
• Translate complex customer architectures and requests into working infrastructure, building reusable patterns and automation.
• Own customer deployments end to end, shape delivery team's practices, and ensure faster launches, reliable operations, and less repeated work.

• Preferred: Agent sandboxing or technical AI governance, including model access, routing, data-handling, and audit controls
• Deep production experience in AWS, Azure, or GCP, plus working experience in a second cloud
• Strongly preferred: Building or scaling infrastructure delivery and operations across enterprise customer environments, including production deployments across multiple clouds
• Experience delivering under strict access, network, security, and change controls, including private registries or restricted egress
• Strong troubleshooting and automation skills. You balance speed with reliability, handle upgrades and stateful changes carefully, and verify AI-assisted work
• Strong production Python or Go experience building reusable infrastructure software, such as provisioning services, controllers, or deployment APIs
• Hands-on experience with networking, IAM, Docker, Kubernetes, and observability, including workload identity, scoped credentials, and resource limits
• Proven experience writing and maintaining production infrastructure as code
• Experience implementing network segmentation, data-residency controls, audit trails, SLOs, disaster recovery, and incident response
• 7+ years of experience in infrastructure engineering, cloud engineering, SRE, or related technical delivery roles
• Customer-facing engineering experience with direct responsibility for technical delivery and stakeholder communication. You build trust, clarify requirements, negotiate scope, and keep stakeholders aligned
• Experience turning customer requirements into production architectures, with clear control-plane/data-plane boundaries, CI/CD, and identity, network, and data integrations
• Experience operating hosted infrastructure with tenant isolation, provisioning, capacity controls, and usage/cost visibility
• Technical leadership. You lead complex deployments independently. Experience setting technical direction and leading adoption of reusable systems and standards across teams is especially valued
• Preferred: On-premises installs/upgrades, offline operation, or replacing cloud-managed dependencies