Senior Director of GTM Systems

Join LaunchDarkly as the Senior Director of GTM Systems, where you will build and lead an autonomous GTM Systems function within Revenue Operations & Enablement. You will own the vision, architecture, development, product management, operations, and continuous improvement of the systems supporting Sales, Marketing, Customer Success, and Revenue Operations. This role will report to the VP of Revenue Operations and will oversee the full lifecycle of GTM systems, from strategy and architecture through delivery, adoption, governance, and retirement.

• Definir y ejecutar la visión, estrategia, arquitectura, modelo operativo, hoja de ruta y métricas de éxito para los Sistemas GTM.
• Reestructurar la base de datos GTM estableciendo jerarquías de cuentas escalables, ciclos de vida de cuentas y contactos consistentes, y procesos de propiedad y transferencia.
• Racionalizar el paisaje tecnológico de GTM reduciendo la redundancia, mejorando la utilización de plataformas estratégicas y definiendo una hoja de ruta del ecosistema a largo plazo.

• Data and Analytics: Experience with reporting, data analytics, and data instrumentation. Good understanding of Salesforce architecture and ecosystem
• Project Management: Strong project management expertise in business process alignment and tools implementation
• Communication Skills: Strong written, verbal, and presentation skills. Ability to multitask, prioritize a variety of tasks, and meet deadlines. Organized and detail-oriented with strong problem-solving and analytical skills
• Passion for Tools and Automation: Enthusiasm for tools, automation, and system effectiveness. Experience with CRMs and productivity tools, including Salesforce, Outreach, Chili Piper, Atrium, Lucidchart, LinkedIn Sales Navigator, CPQ, 6Sense, Gong, etc
• Team Building: 5+ years of experience in building and managing high-growth teams, with a proven track record of coaching and developing team members for growth opportunities
• Experience: 10-15+ years of progressive experience in Sales Operations within enterprise SaaS companies, with experience in other Revenue operations functions being a plus. Proven ability to lead and execute within a fast-paced, high-growth, complex organization with global operations
• Business Process Acumen: Strong understanding of business process flow and the upstream/downstream impact
• Leadership: Transformational people leader who inspires team and organizational culture to achieve best-in-class capabilities, processes, and performance. Strong evidence of developing talent and leading an organization to excellence