Senior Program Manager

Join our team as a Senior Program Manager, where you will play a crucial role in advancing successful program execution through strategic planning, customer engagement, and cross-functional leadership. You will lead complex, high-value programs, evaluate program risks, and implement execution strategies that achieve customer commitments while supporting long-term business objectives. This role requires extensive knowledge of program management, customer relationship management, integrated product development, and operational execution.

• Lead execution of complex, high-value programs by developing integrated program strategies, execution plans, schedules, milestones, and performance objectives.
• Serve as the primary customer interface for complex programs and strategic customer engagements, building long-term relationships with customers.
• Evaluate program performance across cost, schedule, technical, quality, and contractual requirements while implementing strategies that improve execution and customer satisfaction.

• Proficiency with Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, and Teams
• Applies strategic thinking when balancing customer objectives, contractual commitments, business priorities, and program execution
• Extensive knowledge of program management, customer relationship management, integrated product development, and operational execution
• Enterprise Resource Planning (ERP) systems, e.g. Oracle, SAP, Microsoft Dynamics, NetSuite, or equivalent platforms
• Attention to detail when managing contractual performance, financial objectives, integrated schedules, customer communications, and program documentation
• Bachelor's degree in Engineering, Business Administration, Program Management, Operations Management, Supply Chain, or a related field with 12–15 years of related experience, or a Master's degree with 8–12 years of related experience in program management, project management, operations, engineering, manufacturing, or a related discipline
• Business intelligence and reporting tools, e.g. Power BI, Tableau, or equivalent applications
• Effective communication, influencing, and collaboration skills with Engineering, Operations, Supply Chain, Quality, Finance, Product Management, Business Development, executive leadership, and customers
• Program and project management applications, e.g. Microsoft Project, Smartsheet, Jira, Primavera, or equivalent applications
• Proficiency in utilizing program management tools, ERP systems, business reporting applications, and program performance metrics
• Demonstrates commercial insight by balancing customer success, program performance, financial objectives, and long-term business growth
• Expertise in program lifecycle management, strategic planning, financial management, risk management, contract execution, and cross-functional leadership
• Strong organizational skills with the ability to lead multiple complex programs and strategic organizational priorities