Staff Product Designer

Join Ironclad as a Staff Product Designer, where you'll shape the end-to-end experience of contracts for legal and business teams. You'll lead design across complex product areas, work closely with product, engineering, data, and AI teams, and influence product direction. You'll also have the opportunity to mentor fellow designers and improve the overall quality of design within the organization.

• Lead design strategy for a major area of the CLM platform end to end, connecting design decisions to customer outcomes.
• Shape AI-powered experiences and agent behavior, determining how users stay in control and how experiences communicate grounding, provenance, confidence, and limitations.
• Prototype quickly using AI-native tools and other emerging methods, using prototypes to explore interaction models and test concepts with customers.

• A track record of mentoring designers, improving the practice, and leading through influence rather than authority
• Experience with contract lifecycle management, legal technology, document AI, knowledge graphs, or enterprise workflow software is a plus, not a requirement
• 8+ years designing digital products, including several years working on complex B2B or enterprise software. You have led at least one systemic, end-to-end initiative that changed a measurable product or business outcome
• Experience designing AI-powered experiences, agentic workflows, search, data-rich products, or other systems where trust, explainability, and human control matter. You can make complex technical concepts understandable and useful for customers
• Comfort working at engineering pace: prototyping in days, iterating in public, using AI-native tools (Figma, Lovable, Claude Code) to extend your craft, and making progress without waiting for a fully scoped PRD
• Strong product judgment and decision accountability. You can move between customer needs, business goals, technical constraints, and long-term platform leverage, then make a clear recommendation
• Strong systems thinking. You can create coherent experiences across interconnected workflows and establish patterns that scale across products, teams, and technical foundations
• Leadership presence and exceptional storytelling. You can communicate tradeoffs and recommendations directly to executives and cross-functional leaders, in writing and in the room