Staff Product Manager

Join Foodsmart as a Staff Product Manager, where you'll lead the Food Access & Benefits platform, driving impact on nutrition counseling and health benefits management. You'll own the roadmap, translate complex workflows into scalable product capabilities, and design the member experience. This role requires 7+ years of product management experience, operational fluency, and a passion for addressing food access challenges. Enjoy benefits like paid health insurance, flexible working hours, unlimited PTO, and more.

• Own and scale Foodsmart's Food Access & Benefits platform, responsible for systems and capabilities that underpin how members access food benefits.
• Translate complex operational workflows and multi-party requirements into scalable, well-defined product capabilities, building for repeatability rather than one-off implementation.
• Set the strategy for the Food Access & Benefits pod with full autonomy, while maintaining tight alignment with the CPO and cross-functional leadership.

• You’re also excited bringing new services to market, establishing product market fit, and driving meaningful impact for the business
• This role is ideal for a product leader who has launched products in operationally intensive domains — someone who can navigate the complexity of health benefits, food access programs, and partner ecosystems while bringing PM rigor and strategic clarity to a space that has historically been driven by operations alone
• A trusted partner to operational and commercial stakeholders — you earn credibility by understanding their world deeply and delivering solutions that actually reduce their burden
• Operationally fluent — you understand how complex, multi-party service programs actually run, and you build products that make them more reliable and scalable, not just more feature-rich
• A structured problem-solver who brings PM rigor to operationally heavy domains — you document requirements clearly and manage dependencies explicitly
• Collaborative and low-ego: you build strong relationships across a complex stakeholder landscape and know when to lead versus when to align
• Comfortable with ambiguity in new service areas — you can define the problem space, identify what you don't know, and make progress with incomplete information
• Data-driven with strong execution instincts — you know when to move fast and when to slow down and validate, and you use metrics to tell the difference
• A passion for addressing the chronic challenges associated with providing low income populations with proper food access and nutrition programs
• Experience building and launching products in close partnership with commercial and go-to-market teams — including enablement, rollout planning, and post-launch iteration
• 7+ years of product management experience, with meaningful time spent in B2B or B2B2C environments where you owned operationally complex product areas
• Experience in AI-enabled product development processes and tools
• Direct experience working alongside Implementation, Operations, or Client Success teams to build products that real operational users depend on
• A track record of launching new products or service lines end-to-end — not just iterating on existing features, but standing up net-new capabilities in complex operational environments
• Exposure to food retail, food ordering, or supply chain partnerships in a digital health or consumer health context
• Experience with benefits management platforms, employer health benefits, or government health program operations