Senior Site Reliability Engineer
PointClickCare
United States Posted October 22, 2026
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Salary Range
$155,000 - $172,000
Job Description
Join our team as a Senior Site Reliability Engineer, where you will provide technical leadership to a growing team focused on applying software engineering practices to operations at scale. You will monitor and report on service level objectives, design and architect operational solutions, create and maintain monitoring technologies, and collaborate with internal teams to ensure operational development solutions meet business requirements. You should have experience in a production environment supporting mission-critical applications, proficiency in cloud computing concepts, and a strong understanding of diverse infrastructure platforms.
- Fournir un leadership technique à une équipe en croissance, en appliquant des pratiques d'ingénierie logicielle aux opérations à grande échelle.
- Surveiller et rendre compte des objectifs de niveau de service pour les services d'applications, en travaillant avec les propriétaires de produits pour établir des indicateurs de performance clés.
- Participer à la conception et à l'architecture de solutions opérationnelles pour la gestion des applications, en augmentant l'automatisation et la répétabilité des tâches opérationnelles.
- Ability to debug and optimize code and automate routine tasks
- Experience in a production environment supporting mission-critical applications
- Experience working with configuration management and deployment automation tools like Chef, Terraform, Puppet or Ansible
- Experience in one or more of the following: C, C++, Java, Python, Go, Perl or Ruby
- Experience within operations, administering both Window (2003/2008/2012) and Linux machines
- Experience working with Azure cloud infrastructure and services is strongly preferred
- Experience with virtualization and container solutions is strongly preferred. (ie. , Docker, Kubernetes, ECS)
- Knowledge of standard production practices including change management
- A strong understanding of the Agile software development methodology
- Good hands-on experience in a DevOps or System Administration role
- A strong understanding of diverse infrastructure platforms and infrastructure concepts
- Prior relevant software development / architecture experience
- Experience with algorithms, data structures, complexity analysis and software design
- Knowledge of the Software Development Life Cycle with experience working in QA and beta environments
- Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive
- Proficiency in cloud computing concepts as well as on premise
- Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, MIS, or other related discipline required
- Prior experience building and supporting cloud-based solutions
- Please consider applying, even if you don't tick off all the boxes
- Knowledge of Open Source software’s and contributions to the open source community
- Healthy knowledge of Linux (have compiled your own kernel at some point, know how to trace syscalls, understand TCP, care about the difference between sysvinit/runit/systemd, etc.)
- Versatility as demonstrated with troubleshooting diverse sets of hosting technologies (web server platforms, Java application platforms, operating systems, network components, virtualization technologies, database
platforms)
Required Skills
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