Onsite Staffing Specialist First Shift

Surge Staffing

Napoleon, OH Posted October 21, 2026

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On-site Full-time Entry level
Job Description

Onsite Staffing Specialist (Recruiting, Customer Service & Sales)
Surge Staffing
is seeking an energetic, motivated, and customer-focused
Onsite Staffing Specialist
to join our team. This is a
full-time, permanent internal position
responsible for supporting client workforce needs, recruiting top talent, and providing exceptional customer service to both clients and temporary employees.
The ideal candidate is a relationship-builder with strong communication skills, recruiting experience, and a sales-minded approach to customer service. If you thrive in a fast-paced environment and enjoy helping people find meaningful employment while supporting client success, we encourage you to apply.
Position Summary
As an Onsite Staffing Specialist, you will serve as the primary point of contact for employees and client management at an assigned customer location. You will recruit, interview, onboard, and support employees while ensuring workforce needs are met and client expectations are exceeded.
Shift Schedule: Monday-Friday 6:00 am-3:00 pm
Key Responsibilities
Deliver exceptional customer service to clients and temporary employees
Recruit, interview, screen, and onboard qualified candidates
Source talent through job boards, resume databases, referrals, and recruiting platforms
Match candidate qualifications and skill sets to client workforce needs
Maintain a strong onsite presence and build relationships with client leadership and employees
Conduct new hire orientations, facility tours, & employee onboarding
Monitor attendance, performance, and employee retention
Address employee concerns, questions, and workplace issues in a timely and professional manner
Conduct regular follow-up with employees and client contacts to ensure satisfaction
Assist with workforce planning and staffing forecasts, including terminations
Perform administrative tasks including documentation, reporting, and employee record maintenance
Support client retention efforts through exceptional service and communication
Assist with business development opportunities and account growth initiatives
Ensure compliance with company policies, procedures, and employment regulations
Qualifications
Required
Minimum
1 year of sales, customer service, recruiting, or staffing experience
Management/supervisor experience strongly preferred
High school diploma or equivalent
Excellent communication and interpersonal skills
Strong phone presence and professional demeanor
Ability to multitask and prioritize in a fast-paced environment
Reliable transportation and ability to travel locally as needed
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint
Ability to work independently and collaboratively within a team environment
Preferred
Previous staffing, recruiting, talent acquisition, human resources, or workforce management experience
Leadership or supervisory experience
Experience working directly with clients in a service-driven environment
Ideal Candidate
We're looking for someone who is:
Customer-focused and relationship-driven
Energetic with a strong work ethic
Professional and dependable
Organized and detail-oriented
Sales-minded and results-driven
Comfortable working under pressure
Skilled at problem-solving and conflict resolution
Passionate about helping people succeed
Outgoing & confident
Skills
Recruiting
Staffing
Talent Acquisition
Workforce Management
Employee Relations
Customer Service
Sales
Human Resources
Interviewing
Onboarding
Account Management
Relationship Building
Microsoft Office
Why Join Surge Staffing?
Career growth and advancement opportunities
Dynamic and team-oriented work environment
Opportunity to make a direct impact on employees and client success
Equal Opportunity Employer
Surge Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge Staffing is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the employment process.
IND1

Required Skills
recruiting customer service communication leadership onboarding workforce planning business development compliance Excel PowerPoint collaboration attention to detail stress resistance problem solving conflict resolution employee relations
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