Field Service Technician - 2nd Shift - Chicago, IL

ROLE PURPOSE

As a Field Service Technician, you are the face of GLORY.  As a member of the GLORY Field Service team, you will be empowered to:

• Directly manage all aspects of customer service and care with our clients
• Independently troubleshoot and repair a variety of high-speed cash-handling equipment
• Track and manage parts/tools
• Stay abreast of changes in technical and functional elements of GLORY equipment

GLORY OFFERS:

• 401k plan with company nonelective contribution and employer match
• Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement

LOCATION:
To effectively support the assigned territory, candidates should live within a reasonable commuting distance ofChicago, IL(approximately 45 miles). This role requires regular local travel to customer sites throughout Chicago, IL and neighboring areas, making proximity to the territory important for providing responsive service and support. Candidates must reside within the assigned territory or be willing to relocate. Relocation assistance is not available for this position.

PAY RANGE:

• $20 - $27 an hour
• Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
• A 10% shift differential will be paid for working 2nd shift hours.

WORK SCHEDULE:

• Monday-Friday, 2pm - 10:30pm or 4pm-12:30am

Employees hired for the second shift must be available to work first shift for an initial training period of several months before transitioning to their permanent second-shift schedule.

For training purposes, new hires are required to work the first shift, Monday through Friday, for the first several months before transitioning to the schedule listed above.