Product Manager

The Product Manager is responsible for driving both the long-term product direction and day-to-day execution of key solutions within the Enterprise Records Management (ERM) Suite, supporting Clerks and Recorder’s offices, Register of Deeds, and other local government agencies across the US.
This role operates as a hands-on product leader, ensuring that product strategy is translated into clear requirements, prioritized work, and high-quality releases that support land records management, document recording, indexing, archival, and public access workflows.
Working closely with customers, stakeholders, and cross-functional teams, the Product Manager plays a critical role in shaping solutions that meet statutory requirements, and operational efficiency needs, while delivering measurable value to government agencies and Tyler Technologies.
Positioning Summary
Frontline product leader with ownership of execution, and delivery outcomes
Driver of product strategy into actionable backlog and working software
Bridge between leadership vision, customer workflows, regulatory requirements, and engineering execution
Domain-focused problem solver focused on getting high-quality solutions shipped
Work Environment & Requirements
Hybrid role (preferred: Lakewood, CO or Plano, TX; 3 days/week in office)
Occasional travel (up to 10–25%)
No visa sponsorship available
Responsibilities
Product Strategy & Ownership
Support and refine the product vision, strategy, and roadmap for enterprise records management solutions
Translate regulatory requirements (state statutes, recording standards, data sharing) well-defined and implementable product capabilities
Identify incremental improvements to modernize land records workflows, including eRecording, document imaging, search, public-facing portals, and emerging AI-assisted capabilities (e.g., classification, extraction, validation, redaction)
Stay informed on legislative changes and customer needs to ensure product alignment
Partner with leadership to align roadmap priorities with delivery capacity and customer impact
Product Ownership & Execution
Own and manage the product backlog, ensuring alignment with internal and external stakeholders
Translate complex government processes (e.g., deed recording, lien management, indexing standards, redaction requirements) into clear user stories, acceptance criteria, and workflow definitions
Partner with engineering, and QA, to deliver high-quality, compliant, and scalable solutions, including capabilities leveraging automation and AI where appropriate
Lead Agile ceremonies (sprint planning, backlog refinement, standups, reviews) and maintain team alignment
Ensure releases are well-coordinated, with attention to data integrity, auditability, and minimal disruption to customer operations
Customer & Stakeholder Engagement
Act as a primary interface for Clerks, Recorders, Register of Deeds, and other public sector stakeholders
Conduct customer discovery through direct stakeholder interaction, workflow observation, user groups, and feedback sessions.
Clarify and reconcile input from customers, legal/regulatory guidance, and internal SMEs
Communicate product updates, delivery timelines, and trade-offs clearly and proactively
Support customer adoption by ensuring delivered functionality aligns with real-world usage and operational needs
Product Decisioning & Prioritization
Evaluate and prioritize enhancements, defects, and customer requests based on regulatory impact, operational value, customer reach, and implementation effort
Break down large initiatives into deliverable increments with clear scope and timelines
Apply structured decision-making to balance new feature delivery, defect resolution, and technical improvements
Perform ROI, risk, and compliance impact analysis to inform prioritization
Balance modernization initiatives with the need to support mission-critical legacy workflows
Escalate risks, dependencies, and trade-offs that impact delivery or customer outcomes
Cross-Functional Coordination
Collaborate across development, QA, implementation, and support teams to ensure seamless delivery
Ensure documentation, workflows, and requirements reflect real-world processes
Partner with implementation and support teams to capture field feedback and production issues and incorporate them into backlog priorities
Support go-to-market activities, including demos, release communications, and internal enablement
Contribute to a culture of accountability, collaboration, and delivery excellence
Qualifications
Required
Bachelor’s degree in Computer Science, Business, Information Systems, or related field (or equivalent experience)
3–6+ years of experience in product management, product ownership, or product analysis
Experience working with complex, workflow-driven enterprise software
Strong experience with Agile/Scrum and the Software Development Life Cycle
Proven ability to translate complex business and regulatory requirements into deliverable solutions
Excellent communication, analytical, and problem-solving skills
Preferred
Experience in records management, land records, public sector, or government technology
Familiarity with Clerk & Recorder or Register of Deeds operations (e.g., recording, indexing, public access)
Knowledge of eRecording, document management systems, or digital archiving solutions
Experience with compliance driven or highly regulated environments
Experience with data analysis tools (SQL, Excel, Power BI)
Familiarity with applying artificial intelligence or automation in enterprise software (e.g., document classification, data extraction, search, or workflow automation)
Success Profile
A strong candidate will:
Demonstrate deep curiosity and empathy for government workflows and public sector challenges
Excel at translating complex requirements into clear, prioritized, and deliverable work
Take ownership of both product direction, timelines, and delivery outcomes
Effectively align customer needs, statutory requirements, business goals, and technical constraints
Thrive in a cross-functional environment supporting mission-critical government operations
Drive measurable improvements in efficiency, and usability.