Program Manager

Program Manager
Location: Rockville, MD
Position Overview
The Program Manager provides overall leadership, management, and accountability for delivery of Security Operations Center services. This role serves as the primary interface with OCIO and CISO leadership, ensuring contract compliance, operational excellence, and continuous improvement across all SOC functions.
Salary $160K-220K
Clearance: TS/ DOE Q
Key Responsibilities
Serve as primary point of contact for agency's leadership and stakeholders.
Provide end-to-end program oversight across all SOC service areas (operations, forensics, logging, coordination).
Ensure compliance with all BPA Call requirements, SLAs, and reporting obligations.
Lead SOC governance, including performance management, risk mitigation, and quality assurance.
Oversee staffing strategy, ensuring adequate Tier 1/2/3 coverage and surge capability.
Drive continuous improvement initiatives, including:
M-21-31 logging maturity
SIEM optimization
Automation and orchestration
Deliver executive-level reporting (weekly, monthly, quarterly) with actionable insights.
Manage incident escalation coordination for major cybersecurity events.
Ensure 24/7 operational readiness, including after-hours/on-call coverage.
Direct and control all contractor personnel with full authority over execution.
Required Qualifications
Bachelor’s degree (Master’s preferred).
10+ years managing cybersecurity or SOC operations programs.
Experience supporting federal cybersecurity environments.
PMP or equivalent certification preferred.
Strong knowledge of:
SOC operations and incident response
Federal compliance frameworks (NIST, FISMA)
Performance metrics and SLA management
Key Competencies
Executive leadership
Stakeholder engagement
Risk and performance management
Strategic execution