Health and Safety Manager

About the Role

The CHANEL Health & Safety (H&S) team’s purpose is to support Chanel’s growth plans through the delivery of best-in-class Health, Safety, and Wellbeing experience for our Employees, Customers and Business Partners. The Manager, Health & Safety for Taiwan will serve as the strategic H&S Business Partner and subject matter expert, accountable for shaping, leading, and embedding a comprehensive Health, Safety, and Wellbeing strategy across all Chanel sites in Taiwan.

This role provides senior-level leadership to strengthen governance, regulatory compliance, risk management, and continuous improvement, while influencing leaders and teams to advance a proactive safety culture. The successful candidate will work closely with Taiwan leadership, business functions, and North Asia & SEAA Health & Safety Team to translate regional priorities into locally effective strategies, standards, and sustainable practices.

Job Mission Serve as the appointed OSH Management Specialist for Chanel Taiwan, in accordance with the Taiwan Occupational Safety and Health Act and provide oversight of statutory H&S obligations. Lead the development and execution of Taiwan’s Health, Safety, and Wellbeing strategy in alignment with regional H&S priorities, business objectives, and local H&S regulatory requirements. Act as a trusted advisor to Taiwan leadership and business functions on H&S governance, H&S risk management, H&S regulatory compliance, and wellbeing priorities.

Lead the implementation and continuous improvement of H&S programs, SOPs, training, management systems, and assurance processes across retail locations, distribution centers, offices, events, and other facilities in Taiwan. Evaluate and close health and safety compliance gaps by establishing clear action plans, governance routines, and accountability with business stakeholders. Build capability across the organization by partnering with divisions and functions to appoint, train, and guide H&S Committee, First Aiders, Emergency Responders, and other site-level H&S roles.

Provide oversight of H&S risk identification, assessment, mitigation, and effectiveness control for retail operations, distribution centers, events, and other Chanel facilities in Taiwan. Lead Taiwan’s contribution to the ISO 45001 certification roadmap, including standards development, procedure implementation, H&S internal audits, readiness reviews, and certification-related activities. Plan, manage, and monitor the Taiwan H&S budget, ensuring resources are allocated effectively to priority programs, projects, and risk reduction initiatives.

Oversee incident reporting, investigation quality, root cause analysis, corrective action governance, and trend analysis to prevent recurrence and strengthen organizational learning. Set and monitor H&S objectives, KPIs, and performance dashboards in alignment with North Asia & SEAA H&S teams, providing timely insights and recommendations to senior stakeholders. Lead H&S audits, inspections, assessments, and management reviews to drive continuous improvement and ensure the effectiveness of the H&S Management System.

Lead emergency preparedness and response governance in partnership with North Asia & SEAA H&S team and local stakeholders, including drills, rehearsals, response plans, and employee awareness initiatives. Collaborate with key stakeholders, including Facilities, P&O, ICRM, Retail, DC, and RC representatives, to collectively raise H&S standards across the workplace. Serve as the point of contact for Health and Safety in Taiwan, representing Chanel in discussions with external partners, vendors, consultants, and regulatory bodies on H&S-related matters.

Required Competencies Strong understanding of Taiwanese health and safety legislation, ISO 45001 standards, H&S governance, and management systems, with the ability to interpret requirements and provide practical, business-focused direction. Proven ability to influence senior stakeholders, partner with business leaders, and drive accountability for health, safety, wellbeing, and risk management outcomes. Strategic mindset with strong execution discipline, able to translate regional priorities and regulatory requirements into effective local plans, governance routines, and measurable outcomes.

Strong judgment, problem-solving, and decision-making capability, with the ability to manage complex issues, competing priorities, and cross-functional dependencies. Excellent communication, facilitation, and change management skills, with the confidence to engage, coach, and influence stakeholders at all levels. Demonstrated leadership maturity, resilience, and ability to work independently while building trusted partnerships across local, regional, and external stakeholder groups.

Work Experience and Education Bachelor’s degree in occupational health & safety management, engineering, environmental health, or a related field; postgraduate qualification or relevant professional certification is preferred. Minimum of 10 years of experience in health and safety management within large, complex organizations with multiple locations in Taiwan. Possession of an Occupational Safety and Health Management Specialist certificate is required.

Professional certification or accreditation from internationally recognized H&S organizations (e.g., BCSP, NEBOSH, IOSH) is advantageous.