Strategy & Operations Senior Manager, Japan

Join Whatnot, the largest live shopping platform in North America and Europe. As a Strategy & Operations Senior Manager for Japan, you will drive the strategy for post-purchase operations, translate insights into priorities, and lead complex cross-functional initiatives. You should have 7-10 years of experience in strategy and operations roles, a strong analytical judgment, and an understanding of the Japanese market. Benefits include generous holiday and time off policy, health insurance options, work from home support, care benefits, retirement plans, and parental leave.

• Set and drive the strategy for post-purchase operations, partnering closely with Product, Engineering, and Operations to deliver scalable, high-quality experiences for Whatnot’s Japanese users.
• Translate insights from operational data and user interactions into priorities, roadmaps, and initiatives that improve quality, speed, and scalability.
• Lead complex, cross-functional initiatives from problem definition through execution, ensuring alignment, accountability, and measurable outcomes.