Head of Product

Join OpenUp as the Head of Product, where you will own the product portfolio and activation, shape new services, and drive retention and expansion. This leadership role requires a builder with experience in B2B SaaS, a track record of owning a portfolio and commercial numbers, and a passion for AI-native product development.

• Ownership of the product portfolio and activation, ensuring employees discover and continue using OpenUp.
• Setting direction and being hands-on with the team, working closely with clients and stakeholders.
• Driving retention and expansion in collaboration with Commercial and Customer Success teams.

• You are a builder who has owned a product portfolio and commercial numbers, and led people while doing it
• You might come from product, engineering, a founding team or general management. You are as comfortable in a commercial conversation as a technical one, and you are at your best close to both the customer and the team
• Commercially minded. You have carried a number, such as retention, renewals or revenue per account. You can build and adapt the roadmap as a portfolio of bets
• Trusted by senior stakeholders. You hold your own with founders, commercial leaders and engineers alike, and your product decisions stick because of the relationships you build
• AI-fluent. You work AI-natively yourself. You prototype and use AI tools without waiting for an engineer, and you can prioritise an AI product credibly, including judging its quality
• A systems thinker. You design the mechanism rather than chasing results by hand. You can go deep into an unfamiliar problem, then step back and set strategy from many inputs
• Credible on delivery. When an engineer tells you something takes six weeks and not two, you know whether that is true, and you can push back without it becoming a fight
• Decisive. You prioritize incomplete information and move on. You are comfortable telling a team their work is stopping, and you never mistake a framework for a decision
• A real people manager. You give direct feedback in the moment because you care about the person. You build and grow teams, and you hold people to a high standard with warmth
• Experience in B2B SaaS, ideally with a subscription or renewal model
• A track record of owning a portfolio and a commercial number, and the results it delivered, not only the features you shipped
• 8+ years across product, engineering, general management, strategy or a founding team, including at least 2 years leading other product managers / teams
• Excellent English; Dutch or German is a plus
• CRM and lifecycle marketing in a B2B2C setting
• Founding or 0-to-1 experience
• Experience in healthcare, mental well-being or another regulated space