Field Service Engineer

Key Responsibilities

• Travel to customer site to maintain Cohu systems or exchange instruments .
• Perform new systems installation.
• Provide technical support and training to customers.
• Provide technical assistance to Sales department.
• Update technical and installation tickets with follow up actions regularly.
• Complete and submit field reports on time.
• Find out customer’s potential issues and feed back to management team.
• To ensure customer satisfaction and key account management .

Requirements

• Over 3 years working experience on any handlers.
• Excellent analytical and problem solving abilities .
• Good interpersonal & communication skills and team work.
• Must be able to communicate in Japanese language.
• Proficiency in English and Chinese speaking and writing is an advantage.
• Diploma/Degree in Electronic/Electrical Engineering.