Regional HR (Manager to Senior Manager level) - Group Human Resources Supervisory Department (GHRD)

Rakuten

Tokyo, Japan Posted October 15, 2026

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On-site Full-time Senior
Job Description

Job Description

Implements corporate policy at the business unit or division level. Facilitates organization and leadership development efforts, working with employees and managers to address root causes of human resources issues. May play a significant role in administering talent management and succession planning activity within client organization.

Resolves employee relations issues through a systematic approach. Assists senior management in the development of solutions through cultural and process perspective organizational development. Develops and drives company-wide programs and initiatives (e.g., salary review, stock option grants renewal, workforce planning, and organizational change).

Often viewed as a strategic business partner, change agent, and member of the line management staff. May report to business unit line management directly with dotted-line relationship to human resources or report directly to human resources with dotted-line relationship to management. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Management & Supervision

Manages activities of two or more disciplines or a department. Oversees experienced level professionals and/or may be responsible for subordinate managers. Frequently advises team(s) on moderately complex matters.

Collaboration & Interaction

Interacts regularly with lower and/or senior management on matters concerning several functional areas, department, and/or customers. Requires the ability to persuade others in sensitive complex situations while preserving relationships. Applies knowledge to convince other stakeholders on desired departmental outcomes.

Discretion & Impact :Erroneous decisions will result in critical delay(s) in schedules and/or unit operations and may jeopardize overall business activities. Decisions directly impact short-term less than one- year results of the team/ program/ group.

Complexity & Problem Solving

Works on issues where analysis of situations or data requires conceptual thinking and an in-depth knowledge of organizational objectives. Problems are not clearly defined and lack strategic direction. Implements policies and selects methods, techniques, and evaluation criteria for obtaining results.

Drives the strategy and success of larger projects which contribute to multiple areas of the organization.

Knowledge & Application

Establishes operational objectives, policies, procedures and work plans and delegates assignments to subordinates. Develops, modifies and executes company policies that affect immediate operations and may also have company-wide effect. Accountable for department budget which may be broad and have far reaching impact on the business segment.

Languages: English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)

Required Skills
leadership employee relations renewals workforce planning collaboration problem solving English Japanese
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